Customer Reviews

We pride ourselves on our high customer service

But don't just take our word for it, read our customer reviews below.

Annabelle Cook
16/06/2026
Customer Review
Excellent service from start to finish. Jack was professional, honest and really easy to deal with. The whole process was straightforward, with great communication throughout and no pressure at any stage.

The car was exactly as described, beautifully presented and clear that a lot of care had gone into preparing it. It's refreshing to deal with someone who genuinely takes pride in the quality of their stock and customer service.

No question or call was too much. Several of my family members have now used JWS Prestige and wouldn't hesitate to recommend Jack to anyone looking for a quality car, and a hassle free buying experience.
Rose-ann Jarvis
08/06/2026
Customer Review
Great service. Very helpful. Would highly recommend. Thank you
Kieran Menzies
22/05/2026
Customer Review
Hands down one of the best car buying experiences I've had. I very rarely deal with other garages as a close friend owns a dealership, but let me tell you, I'll be back. Jack is mega, no messing, no shady sales pitches, just the car, him, and of course the dog! Very knowledgeable and more than accommodating. Answers calls and text no matter the situation, absolute pleasure to deal with. The dealership is littered with absolute gems, at very very good prices. The car was bought and prepped exactly as Jack mentioned too. Brill experience.
Bob
22/05/2026
Customer Review
Dealt with Jack many times over the past few years. He certainly know his cars and his proffesionalism and honesty are second to none. Makes the buying process so much easier and stress free.
Willy Gardner
22/04/2026
Customer Review
Really pleased with my mercedes of jws they went that extra mile will buy of you guys again great team
Thanks
Richard Cook
22/04/2026
Customer Review
I purchased a Navara from JWS Prestige last November and was so impressed with the whole experience that I didn't hesitate to go back to them when it came to finding my dream car.

Jack went above and beyond to source and help me secure my Aston Martin DBS, and I genuinely couldn't be happier. The car is absolutely spot on and now sits proudly on my driveway — exactly what I'd been hoping for.

What really stands out is the level of trust and honesty throughout the process. From start to finish, everything was handled professionally, transparently, and with real attention to detail.

I'm incredibly grateful to Jack and the team. It's rare to find a dealer you can fully trust, but JWS is the exception.
Sandal Security Services Ltd
22/04/2026
Customer Review
We've used JWS to source a few of the cars within our fleet and have always been impressed with the service. Would definitely recommend them!
Gman
22/04/2026
Customer Review
Bought a min from JWS.Jack was very professional and efficient to get everything over the line .Very happy with the car
Kate Barker
25/02/2026
Customer Review
Perfect Purchase
I was a little nervous buying a car I hadn't actually seen, but I had no need to worry at all. The communication was spot on and I have just taken delivery of the nicest Mini - it's perfect! Would whole heartedly recommend.
Annie Cook
09/02/2026
Customer Review
Second car I've bought from Jack and I wouldn't go anywhere else. Honest, patient, and makes the whole process feel easy from start to finish. Always goes above and beyond to find exactly what you want. Highly recommend
Ben Fairfield
22/12/2025
Customer Review
Great service from start to finish, in the past I have found making big car purchases stressful, Jack took the stress away and made everything breezy, I am so made up with the car!! Thanks Jack.
Ian Pont
16/12/2025
Customer Review
Highly Recommended If You Are Looking For A Quality Vehicle
Superb service and customer care. Worth the very long drive from Essex to do the part-ex.
Caraline S
11/12/2025
Customer Review
Excellent service after being treated poorly by another dealership
After having a very bad experience with Hilton Garage, I had conversations with Jack regarding a car he was selling. He put my mind at ease and kept me updated on my purchase regularly. I collected my car and he had put fuel in to help me get back to Nottingham (an hour and half travel), he has even offered to purchase some floor mats as the car didn't have them at the time of collecting. He was very friendly, professional and organised, both myself and my father were really impressed and my dad will definately look at purchasing from JWS in the future, as will I when the time arrives. I absolutely love my new Audi Q3 and thank you Jack for being patient with me!
John Shinkins
22/10/2025
Customer Review
On Saturday I took the train up from London to Manchester to purchase a 2016 4 x 4 from JWS Prestige.

I met with Jack who was very professional and immediately felt at ease with him, the car on arrival was clean and very impressive, I felt very well looked after and had a lovely drive back to London in the new car!

I like to change my car every now and then and after the service I received I will definitely go back to Jack when I'm looking to renew. To Jack and the team at JWS thank you very much! :)
Sam Gleave
11/10/2025
Customer Review
Great Deal
Great service & a great deal from Jack. Over the moon with my new car. 10/10!
Lewis Henderson
22/06/2025
Customer Review
Jack was brilliant when I was looking to sell my car. Offered a very competitive price, was easy to get in touch with, there was no messing about and was a pleasure to deal with start to finish. Highly recommend brilliant company.
Chris Marsh
22/06/2025
Customer Review
After dealing with JWS I don't think I'll deal with any other car dealer.
I knew which car I wanted, I messaged JWS late on a Friday as they had one that looked great.
Jack got in touch with me straight away, was really helpful and was extremely easy to contact throughout.
The handover was effortless, part ex price, they even had a friendly dog.
It was open and honest, no nonsense.
Can't recommend highly enough. 10/10
howard parker
22/06/2025
Customer Review
I put a lot of trust in jack and he didn't let me down buying experience Wes an easy and hassle free 10 out of 10.
Doug Hebdige
22/06/2025
Customer Review
James is by far the best dealer I have ever dealt with . I'm 78 and have dealt with a lot .An absolute pleasure to deal with. Many Thanks Doug.
Tomos Roberts
22/06/2025
Customer Review
Purchased this little beautiful car 2 weeks ago, and it is nothing but joy. Passed its in-depth health checks with flying colours. Highly recommend, trustworthy seller and would buy from again. Thanks again bud 👌 massively happy with this purchase.
Anonymous
14/02/2025
Customer Review
Great dealer
After dealing with JWS I don't think I'll deal with any other car dealer. I knew which car I wanted, I messaged JWS late on a Friday as they had one that looked great. Jack got in touch with me straight away, was really helpful and was extremely easy to contact throughout. The handover was effortless, part ex price was good, they even had a friendly dog. It was open and honest, no nonsense. Can't recommend highly enough. 10/10
Anonymous
01/02/2025
Customer Review
Highly Recommended
Fantastic experience from enquiry right the way though to purchasing the vehicle. Clear, honest and friendly guidance while being knowledgeable, helpful and open. Was the exact opposite of a pressure ("hard sell") sales situation - every conversation focused around the car and if I was happy with, rather than forcing anything on me. I couldnt ask for anymore and would highly reccomend Jack and JWS to anyone.
Ian Williams
10/10/2024
Customer Review
Outstanding Service
Efficient, friendly and relaxed. Jack was extremely helpful and went above and beyond to turn everything around quickly and even helped out with the surprise reveal for my wife. Outstanding service and would recommend a visit to check out their great selection of cars.
Ray Oultram
22/08/2024
Customer Review
Top Service!
Easy car buying process. I was given a great part exchange rate and kept up to date with every step of the process. The car i bought was given a fresh mot and service before pick up. Jack was very welcoming, friendly and professional. All in all a great service and i would highly recomend JWS to anyone.
Howard Parker
30/07/2024
Customer Review
Excellent service
I put a lot of trust in Jack and he delivered 100% the buying experience was quick and hassle free. I would highly recommend
Stuart Mcsorley
24/06/2024
Customer Review
Jack at JWS was outstanding from start to finish. I had another dealer mess me about with a similar car. Dealing with Jack was hassle free was honest about the car even made sure it had a service and a good clean for me collecting the car.

Needless to say I'll probably buy from him again.
Matthew Wrigley
22/06/2024
Customer Review
I've bought 2 cars from JWS Prestige and they are both great. The customer service was brilliant and they did everything they could to make the transactions as seamless as possible.
OllyW
22/06/2024
Customer Review
Jack was brilliant, made the whole car buying experience hassle free and easy. Would highly recommend.
Ola Popoola
22/06/2024
Customer Review
Fantastic service from Jack!!! I have got a great car and I highly recommend his services.
Michelle Greer
24/04/2024
Customer Review
Excellent, speedy service will definitely use again.
Brought my daughter her first car from Jack, his service was professional and speedy. He kept us updated and had the car ready for us to collect. I will definitely use him again.